latestOpenAPI 3.0.02026-08-186661,4492.1 MB

4d9bcf62aa69

Servicedesk

Service Desk - mention inbox

Requires permission: IT

Tickets the caller was looped into by somebody else's private note, newest first. Built by the background sweep, since Freshservice cannot be queried on note contents. Requires the IT permission.

get/ServiceDesk/Mentions

Query parameters

includeHandledboolean nullable
pageinteger nullable

Response

Success

unreadCountinteger
lastScanUtcstring date-time nullable