latestOpenAPI 3.0.02026-08-186661,4492.1 MB

4d9bcf62aa69

Servicedesk

Service Desk - ticket detail

Requires permission: IT

One ticket with its conversation thread, the Staff Lifecycle request behind it (when it has one), the requester's Panoptic record and their recent ticket history. Requires the IT permission.

get/ServiceDesk/Tickets/{ticketId}

Path parameters

ticketIdinteger required

Response

Success

descriptionHtmlstring nullable