latestOpenAPI 3.0.02026-08-186661,4492.1 MB

4d9bcf62aa69

Servicedesk

Service Desk - overview

Requires permission: IT

The caller's helpdesk landing payload: headline counts, tickets starting soon, tickets needing attention, stale tickets, recent mentions and pinned filter counts. Requires the IT permission.

get/ServiceDesk/Overview

Query parameters

soonHoursinteger nullable
staleDaysinteger nullable

Response

Success

isAgentboolean
agentIdstring nullable
agentNamestring nullable
warningstring nullable