latestOpenAPI 3.0.02026-08-186661,4492.1 MB

4d9bcf62aa69

Servicedesk

Service Desk - statistics

Requires permission: IT

Volume, response and resolution figures over a rolling window, for the caller's own tickets or the whole helpdesk. Requires the IT permission.

get/ServiceDesk/Stats

Query parameters

daysinteger nullable
everyoneboolean nullable

Response

Success

daysinteger
everyoneboolean
createdinteger
resolvedinteger
openNowinteger
overdueNowinteger
medianFirstResponseHoursnumber double nullable
medianResolutionHoursnumber double nullable
warningstring nullable