v1

latestOpenAPI 3.0.02026-07-26167441.9 MB
AI Caller

Copy of Declined Payment Calls

post/smart-support/external/payments/recover

Request body

Example request

{
  "settings": {
    "contact_details": {
      "channel": "WHATSAPP_MESSAGE",
      "initial_template_message": {
        "id": "HX8e7ac569f40a064c71a37e5d672bb9123",
        "variables": {
          "name": "Maria",
          "amount": "$10.0000"
        }
      },
      "pdf_template": {
        "variables": {
          "seller_name": "RAPPI",
          "merchant_order_id": "MX_Verification_50708779"
        }
      },
      "payment_methods": {
        "available": [
          "MERCADO_PAGO",
          "NEQUI",
          "CREDIT_CARD"
        ]
      }
    }
  },
  "additional_information": {
    "seller_details": {
      "name": "RAPPI",
      "fallback_instructions": "Go to the application and click on the top right corner to contact a customer support agent.",
      "redirection_url": "www.test.com/purchase"
    },
    "payment": {
      "account_id": "e4c03f29-b0f6-403a-8814-9aee1a88d60e",
      "id": "f1fbad16-93c1-4335-b735-2b01ec94ea9e",
      "merchant_order_id": "ORDER-12345",
      "country": "US",
      "description": "Online store purchase",
      "created_at": "2022-05-09T20:46:54.786342Z",
      "declined_reason": "insufficient funds",
      "payment_method": {
        "type": "Credit Card",
        "detail": {
          "card_data": {
            "expiration_month": 12,
            "expiration_year": 2030,
            "iin": "411111",
            "lfd": "1234",
            "issuer": "CHASE",
            "type": "CREDIT"
          }
        }
      },
      "amount": {
        "value": 149.99,
        "currency": "USD"
      },
      "customer_payer": {
        "first_name": "John",
        "last_name": "Doe",
        "phone": {
          "country_code": "1",
          "number": "5551234567"
        }
      }
    }
  }
}

Response

Success

idstring
messagestring

Example response

{
  "id": "7c3a9c6e-9bf0-4c2c-9f67-752b16ba5dd5",
  "message": "Communication processed successfully"
}
All 167 operations