v1
latestOpenAPI 3.0.02026-07-26167441.9 MBDispute a chargeback
post/payments/{payment_id}/transactions/{transaction_id}/dispute
Path parameters
payment_idstring required
The unique identifier of the payment (UUID, 36 chars).
transaction_idstring required
The unique identifier of the transaction (UUID, 36 chars).
Request body
Response
200
Example response
{
"id": "b001d824-3f3f-48fc-98ef-a3114b918c1e",
"account_id": "210a524f-7ad3-437a-be7e-9e99bdf4d742",
"description": "Test Purchase",
"country": "AR",
"status": "IN_DISPUTE",
"sub_status": "PENDING_REVIEW",
"merchant_order_id": "65742358",
"created_at": "2025-11-26T20:34:08.330622Z",
"updated_at": "2025-11-26T20:34:12.580560Z",
"amount": {
"currency": "ARS",
"value": 2000
},
"payment_method": {
"type": "CARD",
"payment_method_detail": {
"card": {
"installments": 1,
"authorization_code": "393119",
"card_data": {
"holder_name": "John Diaz",
"iin": "45130761",
"lfd": "5348",
"number_length": 16,
"security_code_length": 3,
"brand": "VISA",
"issuer_name": "BANCOLOMBIA",
"country_code": "CO",
"category": "CLASSIC",
"type": "CREDIT",
"fingerprint": "2213e58a-33d7-4bdc-8cbe-4785f683c410",
"expiration_month": 6,
"expiration_year": 26
}
}
}
},
"customer_payer": {
"id": "1b9ef2f7-b69e-4dd0-b0a1-3605dfc2ad2f",
"merchant_customer_id": "6a1b6e7e0e104f28929015fd6182e9f9",
"first_name": "Margarita",
"last_name": "Parra",
"gender": "NB",
"date_of_birth": "1952-02-27",
"email": "qpacheco@example.com",
"nationality": "AR",
"ip_address": "205.52.88.44",
"device_fingerprint": "90ede54c-d2d4-4e2e-8189-6b81091231b0",
"device_fingerprints": [
{
"provider_id": "DEFAULT",
"id": "90ede54c-d2d4-4e2e-8189-6b81091231b0"
}
],
"browser_info": {
"user_agent": "Chrome",
"accept_header": "true",
"accept_content": "true",
"accept_browser": "true",
"color_depth": "red",
"screen_height": "500",
"screen_width": "100",
"javascript_enabled": true,
"java_enabled": true,
"browser_time_difference": "-3:00",
"language": "es"
},
"document": {
"document_type": "DNI",
"document_number": "82183204"
},
"phone": {
"number": "91112345678",
"country_code": "54"
},
"billing_address": {
"address_line_1": "Avenida Putumayo 1780",
"address_line_2": "Diagonal 181G 6572",
"country": "AR",
"state": "Álava",
"city": "Suárez",
"zip_code": "25207",
"neighborhood": "Barrio Núñez"
},
"shipping_address": {
"address_line_1": "Diagonal 61 2487",
"address_line_2": "Av. carrera 54 7627",
"country": "AR",
"state": "Guipúzcoa",
"city": "San Benito",
"zip_code": "31718",
"neighborhood": "Villa La Esperanza"
},
"merchant_customer_created_at": "2025-11-26T20:34:06.941Z",
"geolocation": {
"latitude": "80.00",
"longitude": "103.00"
}
},
"additional_data": {
"airline": {
"pnr": "ABC123",
"legs": [
{
"departure_airport": "JFK",
"departure_datetime": "2024-07-03T05:00:00",
"departure_airport_timezone": "GMT-05",
"arrival_airport": "LAX",
"arrival_airport_timezone": "+00:00",
"arrival_datetime": "2030-07-03T22:59:00",
"carrier_code": "AA",
"flight_number": "123",
"fare_basis_code": "Y",
"fare_class_code": "S",
"base_fare": 1800,
"base_fare_currency": "USD",
"stopover_code": "O",
"departure_airport_country": "NL",
"departure_airport_city": "Amsterdam",
"arrival_airport_country": "AR",
"arrival_airport_city": "Buenos aires"
}
],
"passengers": [
{
"first_name": "Antonio",
"last_name": "Vargas",
"middle_name": "Piedad",
"type": "A",
"date_of_birth": "1999-12-17",
"nationality": "US",
"document": {
"document_type": "DNI",
"document_number": "82183204"
},
"country": "CO",
"loyalty_number": "79250001",
"loyalty_tier": "DIAMOND",
"email": "anaarias@example.com",
"phone": {
"number": "91112345678",
"country_code": "54"
}
}
],
"ticket": {
"ticket_number": "BRB0001",
"e_ticket": true,
"total_fare_amount": 2000,
"total_tax_amount": 180,
"total_fee_amount": 20,
"issue": {
"carrier_prefix_code": "AA",
"travel_agent_code": "A12345",
"travel_agent_name": "TRAVEL AGENCY",
"date": "2023-10-31",
"address": "123 Main St",
"city": "New York",
"country": "US",
"zip_code": "10001",
"booking_system_code": "1G",
"booking_system_name": "Galileo"
}
},
"tickets": [
{
"ticket_number": "BRB0001",
"e_ticket": true,
"total_fare_amount": 2000,
"total_tax_amount": 180,
"total_fee_amount": 20,
"issue": {
"carrier_prefix_code": "AA",
"travel_agent_code": "A12345",
"travel_agent_name": "TRAVEL AGENCY",
"date": "2023-10-31",
"address": "123 Main St",
"city": "New York",
"country": "US",
"zip_code": "10001",
"booking_system_code": "1G",
"booking_system_name": "Galileo"
}
}
]
},
"order": {
"fee_amount": 1,
"shipping_amount": 3,
"tip_amount": 2,
"items": [
{
"id": "97029",
"name": "SKIRT",
"quantity": 3,
"unit_amount": 2000,
"category": "OTHERS",
"brand": "Barrera Group",
"sku_code": "SC-01905",
"manufacture_part_number": "MPN-70919"
}
],
"taxes": [
{
"type": "VAT",
"tax_base": 100,
"value": 10,
"percentage": 10
}
],
"shipping": {
"type": "ELECTRONIC",
"description": "q4O6W8x8ONwpbgHjlxlz",
"carrier": "AR_OCA",
"deliver_at": "2025-11-26T20:34:07.500866Z"
},
"account_funding": {
"sender": {
"first_name": "Reinaldo",
"last_name": "Rojas"
},
"beneficiary": {
"first_name": "Leidy",
"last_name": "González",
"country": "AR",
"date_of_birth": "1983-12-07",
"phone": {
"number": "91112345678",
"country_code": "54"
},
"address": {
"address_line_1": "Calle 4ª 3050",
"address_line_2": "Carrera 98 6425",
"country": "AR",
"neighborhood": "Barrio Colegiales"
}
}
},
"tickets": [
{
"id": "57bfc6e7-c270-4fcc-a578-a76e6eaa4576",
"name": "Ticket vitae",
"description": "Description 4I%n",
"type": "VIRTUAL",
"amount": {
"value": 2000,
"currency": "ARS"
},
"event": {
"id": "3e9d0621-e8ca-4415-9025-95d568cac569",
"name": "Event doloremque",
"description": "Description ipsam",
"type": "CIRCUS",
"date": "2025-11-26",
"address": {
"address_line_1": "Diagonal 33 2395",
"address_line_2": "Cl. 112E 6497",
"city": "Paz de Ariporo",
"country": "AR",
"state": "Lleida",
"zip_code": "18124",
"neighborhood": "Conjunto Los Laureles"
}
}
}
],
"discounts": [
{
"id": "10FF",
"name": "10% Discount",
"unit_amount": 10
}
],
"sales_channel": "marketplace"
},
"seller_details": {
"name": "Mendoza-Cerón",
"website": "http://navarro.info/category/postsregister.html",
"email": "iospina@example.net",
"address": {
"address_line_1": "Av. calle 5ª 3906",
"address_line_2": "Dg. 8ª 8965",
"country": "AR",
"state": "ARGENTINA",
"city": "Curití",
"zip_code": "15484"
},
"reference": "39245884",
"country": "AR",
"phone": {
"number": "6844503463",
"country_code": "23"
},
"document": {
"document_type": "DNI",
"document_number": "82183204"
},
"industry": "ELECTRONICS",
"merchant_category_code": "6628"
}
},
"transactions": {
"id": "4a963490-70c2-4669-975a-a6901b4b5abf",
"type": "CHARGEBACK",
"status": "CREATED",
"category": "CARD",
"amount": 2000,
"provider_id": "BAMBOO",
"payment_method": {
"type": "CARD",
"detail": {
"card": {
"installments": 1,
"authorization_code": "393119",
"card_data": {
"holder_name": "Pepito Perez",
"iin": "45130761",
"lfd": "5348",
"number_length": 16,
"security_code_length": 3,
"brand": "VISA",
"issuer_name": "BANCOLOMBIA",
"country_code": "CO",
"category": "CLASSIC",
"type": "CREDIT",
"fingerprint": "2213e58a-33d7-4bdc-8cbe-4785f683c410",
"expiration_month": 6,
"expiration_year": 26
}
}
}
},
"response_code": "SUCCEEDED",
"response_message": "CHARGEBACK_CREATED",
"reason": "REQUESTED_BY_CUSTOMER",
"description": "webhook transaction",
"merchant_reference": "Reference-ac04c8a6-78c7-4588-b915-5498455369ef",
"provider_data": {
"id": "BAMBOO",
"transaction_id": "121030201030210312",
"status": "APPROVED"
},
"created_at": "2025-11-26T20:34:12.529203Z",
"updated_at": "2025-11-26T20:34:12.559289Z"
},
"callback_url": "https://ibarra.info/tags/apphome.jsp",
"workflow": "DIRECT",
"metadata": [
{
"key": "explicabo",
"value": "nihil"
}
],
"routing_rules": {
"condition": {
"id": 64972
}
}
}