latestOpenAPI 3.0.02026-08-236691,4612.1 MB

05c7190a0463

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Servicedesk

Service Desk - change a ticket's state

Requires permission: IT

Sets status, priority, assignee or group. Only the fields supplied are changed. Requires the IT permission.

patch/ServiceDesk/Tickets

Request body

ticketIdinteger

statusinteger nullable

priorityinteger nullable

responderIdinteger nullable

groupIdinteger nullable

categorystring nullable

subCategorystring nullable

Response

Success