calls
surveys
Get survey answers for a call
Retrieve all survey (satisfaction questionnaire) answers associated with a specific call. Surveys are triggered after a call ends (e.g., "Press 1 if satisfied") and the responses are stored per call. Returns an empty 204 if no survey was configured or no response was recorded for this call.
Permission: Calls Read required.
Monitoring: The Monitoring flag has no impact on this route. Survey answers are accessible for any call you can retrieve.
get/calls/{callId}/surveys
Path parameters
callIdstring required
The unique identifier of the call
Response
Successful operation
Example response
{
"total_count": 1,
"survey_list": [
{
"channel_id": 1000,
"name": "toto",
"value": "yes"
}
]
}