Archive a call by call ID

Archive a terminated call by its call ID. Archived calls are removed from the default call listing results but remain in the system. This is a soft-delete operation — archived calls can still be retrieved via direct ID lookup.

When a call has multiple CDR entries (due to transfers or IVR routing), archiving by call ID archives all entries sharing that call_id. To archive a single leg of the call, use DELETE /calls/{callId}/channels/{channelId} instead.

Permission: Calls Write required.

Monitoring impact:

• OFF: You can only archive calls where you are a participant. Attempting to archive another user's call returns 401.
• ON: You can archive any call in the team, regardless of participants.