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v50
latest
OpenAPI 3.0.1
Apache 2.0
raw.githubusercontent.com
2026-04-14
73
65
503.5 KB
This operation is not in this version of the schema.
All 73 operations
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Get assessments done for a conversation by logged in user
post
Add assessments against conversation to dynamo db. Used in assessments screen by user. Users can select the questionnaire and pick up answers for each and every question.
post
Update a specific Assessment assessed earlier
get
To create a comment assessment for a conversation
post
To create a comment assessment for a conversation
get
To get conversation with segment id
get
To get all questionnaires with questions
post
To create a Questionnaire
get
To get the Questionnaire Detail
post
To update the questionnaire
delete
To delete the questionnaire
get
To get all the categories
post
To create a category for Questions
post
To update the category for Questions
delete
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To get all the question for the given categories
post
To create a question for a Category
post
To update the question
delete
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To get segments for given reservation Ids
post
To obtain session details for fetching reports and dashboards
get
To get the Answer Set Settings for an Account
get
To get the Comment Settings for an Account
get
This is used by Flex UI and Quality Management to fetch the Flex Insights roles for the user
get
post
Updates an interaction.
post
Create a new Interaction.
get
Fetch a Channel for an Interaction.
post
Update an existing Interaction Channel.
get
List all Channels for an Interaction.
get
List all Invites for a Channel.
post
Invite an Agent or a TaskQueue to a Channel.
get
List all Participants for a Channel.
post
Add a Participant to a Channel.
post
Update an existing Channel Participant.
post
Create a new Transfer.
get
Fetch a specific Transfer by SID.
post
Update an existing Transfer.
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