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v50

latestOpenAPI 3.0.1Apache 2.0raw.githubusercontent.com2026-04-147365503.5 KB
FlexV1Assessments

Add assessments against conversation to dynamo db. Used in assessments screen by user. Users can select the questionnaire and pick up answers for each and every question.

Add assessments against conversation to dynamo db. Used in assessments screen by user. Users can select the questionnaire and pick up answers for each and every question.

post/v1/Insights/QualityManagement/Assessments

Headers

Authorizationstring

The Authorization HTTP request header

Response

Created

account_sidstring nullable

The unique SID identifier of the Account.

assessment_sidstring nullable

The SID of the assessment

offsetstring nullable

Offset of the conversation

reportboolean nullable

The flag indicating if this assessment is part of report

weightstring nullable

The weightage given to this comment

agent_idstring nullable

The id of the Agent

segment_idstring nullable

Segment Id of conversation

user_namestring nullable

The name of the user.

user_emailstring nullable

The email id of the user.

answer_textstring nullable

The answer text selected by user

answer_idstring nullable

The id of the answer selected by user

{"stackTrail":"components:schemas:flex.v1.insights_assessments:properties:assessment","oasType":"schema","type":"unknown","description":"Assessment Details associated with an assessment","nullable":true}
timestampstring nullable
urlstring uri nullable