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latestOpenAPI 3.1.1Proprietary – Contact us for usage terms2026-08-20173183551.4 KB

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webhook

IVR response event

This event is triggered when a customer answers a response code from an IVR scenario:

  1. Ringover sends you information about an event.
  2. You send an HTTP code according to this information (for instance, 200 if it is a successful operation).
  3. An IVR with an "Ask for a code" scenario can be created with various HTTP codes and according to the code you return, an event is triggered (recording, redirection, etc.).

Warning: Announcements must be set in the IVR in order for this webhook to be operational.

Note: unlike the call events and the Smart Routing webhook, this event is not signed — it is sent without an x-ringover-webhook-signature (or any signature) header. Do not rely on a signature to authenticate it; if you need to verify the origin, restrict your endpoint to Ringover by other means (e.g. a secret/unguessable URL path or an IP allowlist). Signing this webhook is a known feature request.

postWebhookivr_response_code

Payload

eventstring
resourcestring
timestampnumber

Example payload

{
  "event": "ivr_response_code",
  "resource": "call",
  "timestamp": 1554823493.762305,
  "data": {
    "code": 1234,
    "from_number": "33601020304",
    "to_number": "33101020304",
    "direction": "inbound",
    "call_id": 1234567890987654400
  }
}

Response

Successful operation