latestOpenAPI 3.1.1Proprietary – Contact us for usage terms2026-08-20173183551.4 KB

9da73dd2f99e

webhook

Call missed event

This webhook is triggered when an incoming call is missed

To certify that the request was sent by Ringover, verify the request signature with your webhook key — see Securing your webhooks under the webhook tag (V1: JWT HS512 in X-Ringover-Webhook-Signature, with the deprecated Authorization header for backward compatibility; V3, on request: Base64 HMAC-SHA256 in X-Ringover-Webhook-Signature-V3).

postWebhookcall_missed

Payload

eventstring
resourcestring
timestampnumber
attemptinteger

Example payload

{
  "event": "missed",
  "resource": "call",
  "timestamp": 1554823493.762305,
  "data": {
    "id": "57622f20-a020-4f9e-814c-62a6123412fa",
    "call_id": 1234567890987654400,
    "start_time": 1554823400.762305,
    "hangup_time": 1554823442.762305,
    "direction": "inbound",
    "from_number": "33601020304",
    "to_number": "33101020304",
    "user_id": 12854321,
    "is_internal": true,
    "is_ivr": true,
    "ivr_data": {
      "number": "33101020304",
      "scenario_name": "Opened",
      "ivr_name": "myIVR"
    },
    "ivr": {
      "name": "StandardFacile",
      "number": "33677887788",
      "scenario": {
        "scenario_id": 123456789,
        "ivr_id": 123456789,
        "name": "MonSuperScenario",
        "scenario_type": "voicemail"
      }
    },
    "status": "missed",
    "reason": "OUT_PLANNING"
  },
  "attempt": 2
}

Response

Successful operation