latestOpenAPI 3.1.1Proprietary – Contact us for usage terms2026-08-20173183551.4 KB

9da73dd2f99e

tags

Create a new call tag

Creates a new tag for your team. Tags are team-wide labels used to categorize calls. Each tag has a name, an optional description, and a color chosen from a predefined palette (18 hex colors). Tag names should be unique within the team. Once created, tags can be attached to calls for filtering and reporting.

Permission: IVRs Write required.

Monitoring: Not needed. Tag creation works regardless of the Monitoring flag.

post/tags

Request body

namestring

The name of the tag

color'ff6b6b' | 'F06292' | 'BA68C8' | '9575CD' | '7986CB' | '64B5F6' | '4FC3F7' | '4DD0E1' | '4DB6AC' | '81C784' | 'AED581' | 'DCE775' | 'FFD54F' | 'FFB74D' | 'FF8A65' | 'A1887F' | 'E0E0E0' | '90A4AE'
descriptionstring

The description of the tag

Example request

{
  "name": "mytag",
  "color": "ff6b6b",
  "description": "my tag description"
}

Response

Successful operation — tag created.