tags
List all call tags
Retrieves all tags defined for your team. Tags are labels that can be attached to calls for categorization and reporting purposes (e.g., "support", "sales", "follow-up"). Tags are team-wide — all users share the same tag set. The total count is in the list_count field.
Permission: IVRs Read required.
Monitoring: Not needed. All team tags are returned regardless of the Monitoring flag.
get/tags
Response
Successful operation — returns the list of tags.
Example response
{
"list_count": 1,
"list": [
{
"tag_id": 123,
"name": "mytag",
"color": "ff6b6b",
"description": "my tag description",
"creation_date": "2018-08-12T12:12:40.53Z"
}
]
}