latestOpenAPI 3.1.02026-08-109136221.8 KB
abcdc6e980f3
tickets
List tickets
Lists tickets with optional filtering and pagination
get/api/v1/tickets/
Query parameters
pageinteger
page_sizeinteger
sort_by'title' | 'priority' | 'source' | 'status' | 'created_at' | 'resolution_sla'
sort_direction'asc' | 'desc'
titlestring nullable
descriptionstring nullable
ticket_typeTicketType[] nullable
priorityTicketPriority[] nullable
statusTicketStatus[] nullable
reporterstring[] nullable
assigneestring[] nullable
Use 'UNASSIGN' for unassigned
Use 'UNASSIGN' for unassigned
desk_idstring[] nullable
subdesk_idstring[] nullable
Filter by subdesk (team) IDs
Filter by subdesk (team) IDs
tag_idsinteger[] nullable
tag_namesstring[] nullable
sourceTicketSource[] nullable
vip_reporterboolean nullable
Filter tickets by VIP status of the reporter employee
Filter tickets by VIP status of the reporter employee
location_reporterstring[] nullable
Filter tickets by location of the reporter employee
Filter tickets by location of the reporter employee
Response
Successful Response