Get Agent Conversation Topics

ID of the agent

Number of top-level topic groups to return.

Column to rank topics by. Use conversations for volume, sentiment with sort_direction=asc for the most negative topics, and frustration with sort_direction=desc for the most frustrated ones. Topics with no score are always ranked last.

Direction to sort topics.

Start of the window to view topics for. When set with to_unix_secs, the completed daily topic-discovery runs in the range are aggregated together, so the window scopes the metrics as well as the topic set. Floored to the start of its UTC day because runs cover whole UTC days; aggregated_run_count reports how many runs were summed. Omit both bounds to get the single latest run.

End of the window to view topics for.

Include the per-criteria evaluation breakdown on each topic's metrics. Pass false to drop it: it dominates the payload and the weighted success_rate is returned either way.

Used for fetching next page. Cursor is returned in the response.

Your API key. This is required by most endpoints to access our API programmatically. You can view your xi-api-key using the 'Profile' tab on the website.