latestOpenAPI 3.1.02026-08-223871,4712.0 MB

b96b80bcbb83

access:all2

Agents Insights1

Agents Platform147

Agents Workspace Analytics2

Assets4

audio-isolation4

audio-native4

Conversational AI7

dubbing20

Dubbing17

Flows9

forced-alignment1

models1

music-finetunes5

music-generation7

productions11

Pronunciation Dictionary9

pvc-voices14

samples2

Single Use Token1

sound-generation1

Speech Engine5

speech-history5

speech-to-speech2

speech-to-text3

studio23

text-to-dialogue4

text-to-speech4

text-to-voice5

video-to-music1

voices14

workspace29

List Agent Conversation Tickets

List an agent's conversation triage tickets, ordered by most recently created first. These are tickets about the agent's own performance on a conversation (for triage with Architect), not tickets an agent opens for end users.

get/v1/convai/agents/{agent_id}/triage-tickets

Path parameters

agent_idstring required

Query parameters

page_sizeinteger

How many agent conversation tickets to return. Can not exceed 100.

conversation_idstring nullable

Filter tickets by conversation id.

status'open' | 'in_progress' | 'resolved' | 'merged'

Filter tickets by status.

sourcesAgentConversationTicketSource[] nullable

Filter tickets by how they were raised (qa, agent, manual). Repeat the parameter to filter by multiple sources.

owner_user_idstring nullable

Filter tickets by creator. Use 'agent' for agent-raised tickets.

assignee_user_idstring nullable

Filter tickets by assignee. Use 'unassigned' for tickets with no assignee.

issue_type'knowledge_gap' | 'product_feedback' | 'tool_issue' | 'missing_tool' | 'unnecessary_escalation'

Filter clusters by issue type.

labelstring nullable

Filter tickets by an exact label.

cursorstring nullable

Used for fetching next page. Cursor is returned in the response.

Headers

xi-api-keystring nullable

Your API key. This is required by most endpoints to access our API programmatically. You can view your xi-api-key using the 'Profile' tab on the website.

Response

Successful Response

next_cursorstring nullable

has_moreboolean required