d0dcc5024bd1
latestOpenAPI 3.0.42026-08-104969330.3 KBManagedCases
Fetch managed case timeline
Returns the complete chronological event history for a case you submitted as managing partner.
Timeline Events Include:
- Case submission and acceptance
- Assignment to collection partner
- Status changes and lifecycle transitions
- Payment recordings
- Communication events between collection partner and creditor
- Collection partner updates and notes
Managing Partner Transparency: The timeline provides full visibility into the collection partner's activities, allowing you to monitor progress and keep your clients informed.
Response shape:
- items — chronological list of timeline events
- currentEngagementPhase — current phase of the active engagement: "Pre-legal", "Legal", or "Enforcement". Null when no active engagement exists.
Use Case: Use this to track case progress, update your clients on status, or audit collection partner activities.
get/managed-cases/{id}/timeline
Path parameters
idstring uuid required
Response
Timeline returned