latestOpenAPI 3.0.42026-08-134969330.3 KB

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ManagedCases

Fetch managed case chats

Returns all chat messages for a case you submitted, in chronological order.

Chat Participants (for Managed Cases):

  • Managing partner (you) - Your messages to the collection partner
  • Collection partner - Messages from the partner actively collecting the case
  • Your client (creditor) - Messages from the client you represent
  • Debitura support - System notifications and support messages

Communication Flow: As the managing partner, you can participate in case discussions to:

  • Coordinate with the collection partner
  • Provide additional information about the debtor
  • Relay questions from your client
  • Stay updated on collection progress

Use Case: Monitor collection partner communications, coordinate case strategy, or extract conversation history to share with your clients.

Note: Managing partners have limited write access - you can read and send messages but cannot modify case details or add payments.

get/managed-cases/{id}/chats

Path parameters

idstring uuid required

Response

Chats returned (empty array if no messages)

idstring uuid
dateCreatedstring date-time
dateUpdatedstring date-time nullable
role0 | 1 | 2
roleLabelstring nullable

Human-readable label for the role (e.g., "Partner", "Creditor", "Managed by partner"). Companion to Debitura.Web.ExternalApi.Contracts.V1.Chats.ChatDto.Role — always present when Role is set.

messagestring nullable
isSeenboolean