latestOpenAPI 3.0.2cPanel License2026-08-106251554.3 MB

3da41671c02c

Support Tickets
Support Access

Validate Support IP addresses on firewall

This function checks whether the server's firewall whitelist correlates with the granted support tickets. You can view granted support tickets in WHM's Grant cPanel Support Access interface (WHM >> Home >> Support >> Grant cPanel Support Access).

Note:

This function is not available through the command line. You must call it as a request body.

get/ticket_whitelist_check

Response

HTTP Request was successful.

Example response

{
  "data": {
    "chain_status": "ACTIVE",
    "problem": "NO"
  },
  "metadata": {
    "command": "ticket_whitelist_check",
    "reason": "OK",
    "result": 1,
    "version": 1
  }
}