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latestOpenAPI 3.1.02026-08-143874115.7 MB
Resolution Center Cases

ResolutionCenterCase Decided

Sent when a resolution center case is decided

Required permissions:

  • payment:resolution_center_case:read
  • webhook_receive:resolutions
postWebhookresolution_center_case.decided

Headers

webhook-idstring required

A unique identifier for this webhook request

Example:msg_xxxxxxxxxxxxxxxxxxxxxxxx
webhook-signaturestring required

The signature of the webhook request with the webhook version prepended

Example:v1,BASE64ENCODEDSIGNATURE
webhook-timestampstring required

The timestamp in seconds since the Unix epoch that the webhook was sent at on the server

Example:1727606400

Payload

api_version'v1' required

The API version for this webhook

api_version_datestring nullable required

The dated API version (Api-Version-Date) the payload is serialized to

company_idstring nullable

The account ID that this webhook event is associated with

idstring required

A unique ID for every single webhook request

timestampstring date-time required

The timestamp in ISO 8601 format that the webhook was sent at on the server

type'resolution_center_case.decided' required

The webhook event type

Example payload

{
  "api_version": "v1",
  "api_version_date": "2026-07-20",
  "company_id": "biz_xxxxxxxxxxxxxx",
  "data": {
    "account": {
      "id": "biz_xxxxxxxxxxxxxx",
      "title": "Shine Time Auto Detailing"
    },
    "amount": 249,
    "available_actions": [
      "accept"
    ],
    "buyer": {
      "email": "marcus@shinetime.example",
      "member_id": "mber_xxxxxxxxxxxxxx",
      "name": "Dana Whitfield",
      "user_id": "user_xxxxxxxxxxxxxx",
      "username": "danawhitfield"
    },
    "created_at": "2026-01-01T12:00:00.000Z",
    "currency": "usd",
    "id": "reso_xxxxxxxxxxxxxx",
    "outcome": "merchant_won",
    "payment": {
      "card_brand": "visa",
      "card_last4": "4242",
      "created_at": "2026-01-01T12:00:00.000Z",
      "id": "pay_xxxxxxxxxxxxxx",
      "payment_method_type": "card"
    },
    "plan_id": "plan_xxxxxxxxxxxxxx",
    "product_id": "prod_xxxxxxxxxxxxxx",
    "reason": "product_not_received",
    "refund": "none",
    "response_due_at": "2026-01-01T12:00:00.000Z",
    "status": "closed",
    "updated_at": "2026-01-01T12:00:00.000Z"
  },
  "id": "msg_xxxxxxxxxxxxxxxxxxxxxxxx",
  "timestamp": "2025-01-01T00:00:00.000Z",
  "type": "resolution_center_case.decided"
}

Response

Return a 200 status to indicate that the data was received successfully