v1

latestOpenAPI 3.0.32026-07-246376162.1 KB
Users

Get users assigned to a team

Returns the list of users who are assigned to the specified team.

get/api/v4/users/teams/{team_id}/users

Path parameters

team_idinteger required
Example:1

The unique identifier of the team.

Query parameters

limitinteger

The number of items to return.

offsetinteger

The number of items to skip before starting to collect the result set.

Response

OK

Example response

{
  "users": [
    {
      "id": 1,
      "name": "Jane Doe",
      "email": "jane.doe@companyname.com",
      "sip_account": "jane.doe@contactcenter.com",
      "extension": "102",
      "caller_id": "12025550123",
      "employee_id": "E-482",
      "timezone": "America/New_York",
      "security_access_group": {
        "id": 3,
        "name": "Boarding"
      },
      "teams": [
        {
          "id": 3,
          "name": "Multilingual Support"
        }
      ],
      "supervised_teams": [
        {
          "id": 3,
          "name": "Multilingual Support"
        }
      ],
      "queues": [
        {
          "id": 1,
          "name": "Technical Support"
        }
      ],
      "supervised_queues": [
        {
          "id": 1,
          "name": "Technical Support"
        }
      ],
      "webrtc_ringtone": {
        "type": "ringtone",
        "name": "Bells (Default)"
      },
      "channels": [
        "voice",
        "chat",
        "whatsapp"
      ],
      "channel_group_capacity": {
        "chat": 5,
        "instant": 3
      },
      "channel_profiles": [
        {
          "id": 12,
          "channel": "whatsapp",
          "identifier": "18885658889",
          "name": "WhatsApp Main (18885658889)"
        }
      ],
      "speech_language": "en",
      "skills": [
        {
          "skill": {
            "id": 1,
            "name": "Sales",
            "created_at": "2026-01-15T10:30:00.123000Z",
            "updated_at": "2026-01-20T14:15:00.456000Z"
          },
          "value": 5
        }
      ],
      "status": "available",
      "created_at": "2025-11-11T12:00:00.216000Z",
      "updated_at": "2025-11-11T12:00:00.216000Z",
      "deleted_at": "2025-11-11T12:00:00.216000Z"
    }
  ],
  "metadata": {
    "total": 100
  }
}