v1

latestOpenAPI 3.0.32026-07-246376162.1 KB

Tasks

Get scheduled callback

Returns a scheduled callback by ID.

get/api/v4/tasks/scheduled_callbacks/{scheduled_callback_id}

Path parameters

scheduled_callback_idinteger required

Scheduled callback ID

Response

Example response

{
  "scheduled_callback": {
    "id": 149,
    "phone_number": "18885658889",
    "scheduled_at": "2025-12-12T12:00:00.000+02:00",
    "user": {
      "id": 1,
      "name": "Jane Doe",
      "email": "jane.doe@contactcenter.com"
    },
    "caller_id_group": {
      "id": 1,
      "name": "Default"
    },
    "note": "Follow up call",
    "related_call": {
      "id": "0b97ce11-b6e0-49b4-8f92-68040aa324bf"
    },
    "source": {
      "system": "zoho",
      "account_id": "ACC01"
    },
    "status": "pending",
    "created_at": "2026-01-15T10:30:00.123000Z",
    "updated_at": "2026-01-20T14:15:00.456000Z"
  }
}