Get queue

Example response

{
  "queue": {
    "id": 1,
    "name": "Technical Support",
    "extension": "4000",
    "strategy": "ring_all",
    "music_on_hold": {
      "type": "music_on_hold",
      "name": "Morning coffee (Default)"
    },
    "in_queue_announcement": {
      "interval": 60,
      "voice_message": {
        "type": "voice_message",
        "name": "Instructions"
      },
      "announce_position": true,
      "announce_wait_time": true
    },
    "failover_destination": {
      "wait_time": 300,
      "destination": {
        "type": "agent",
        "agent": {
          "id": 1,
          "name": "Jane Doe",
          "email": "jane.doe@contactcenter.com"
        }
      }
    },
    "callback": {
      "wait_time": 300,
      "caller_id_group": {
        "id": 1,
        "name": "Default"
      },
      "offer_voice_message": {
        "type": "voice_message",
        "name": "Instructions"
      },
      "confirmation_voice_message": {
        "type": "voice_message",
        "name": "Instructions"
      }
    },
    "post_call_rating": {
      "notification_voice_message": {
        "type": "voice_message",
        "name": "Instructions"
      },
      "instruction_voice_message": {
        "type": "voice_message",
        "name": "Instructions"
      },
      "complete_voice_message": {
        "type": "voice_message",
        "name": "Instructions"
      }
    },
    "channels": [
      {
        "channel": "whatsapp",
        "priority": 1
      }
    ],
    "skills": [
      {
        "id": 1,
        "name": "Sales",
        "created_at": "2026-01-15T10:30:00.123000Z",
        "updated_at": "2026-01-20T14:15:00.456000Z"
      }
    ],
    "created_at": "2026-01-15T10:30:00.123000Z",
    "updated_at": "2026-01-20T14:15:00.456000Z"
  }
}