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v1

latestOpenAPI 3.0.32026-07-246376162.1 KB
Messaging

Get conversation message

Returns detailed information about a specific message in a conversation.

get/api/v4/messaging/conversations/{conversation_id}/messages/{message_id}

Path parameters

conversation_idstring uuid required
Example:0b62763c-40d6-4ec8-8380-3cb94e442a75

The unique identifier of the conversation.

message_idstring uuid required
Example:1f839685-9b8f-4d01-8a7a-c5a91532e2f7

The unique identifier of the message.

Response

OK

Example response

{
  "message": {
    "id": "1f839685-9b8f-4d01-8a7a-c5a91532e2f7",
    "conversation": {
      "id": "0b62763c-40d6-4ec8-8380-3cb94e442a75"
    },
    "direction": "outbound",
    "user": {
      "id": 1,
      "name": "Jane Doe",
      "email": "jane.doe@contactcenter.com"
    },
    "target_user": {
      "id": 1,
      "name": "Jane Doe",
      "email": "jane.doe@contactcenter.com"
    },
    "content_type": "text",
    "content_data": {
      "text": "Hi, how can I help you?"
    },
    "status": "delivered",
    "created_at": "2025-11-11T12:00:00.216000Z",
    "updated_at": "2025-11-11T12:05:00.216000Z"
  }
}