v1
latestOpenAPI 3.0.32026-07-246376162.1 KBReporting
Get CDR
Returns detailed information about a specific Call Detail Record (CDR).
get/api/v4/reporting/cdrs/{cdr_id}
Path parameters
cdr_idstring uuid required
Example:7d7f8c74-da08-4eb3-b779-41364c129d8a
The unique identifier of the CDR.
Response
OK
Example response
{
"cdr": {
"id": "775a5558-59a6-4468-a502-0deef2a3315d",
"type": "call",
"subtype": "outbound",
"from": {
"type": "phone_number",
"phone_number": "18885658889"
},
"to": {
"type": "phone_number",
"phone_number": "18885658889"
},
"account_id": "123321",
"user": {
"id": 1,
"name": "Jane Doe",
"email": "jane.doe@contactcenter.com",
"name_snapshot": "Snapshot name"
},
"cost": "0.055",
"tags": [
"conference",
"whisper"
],
"started_at": "2020-08-19T11:32:43.413000Z",
"ended_at": "2020-08-19T11:33:11.031000Z",
"data": {
"queue": {
"id": 1,
"name": "Technical Support",
"name_snapshot": "Snapshot name"
},
"campaign": {
"id": 9,
"name": "Retention Outreach",
"name_snapshot": "Snapshot name"
},
"destination_country": "France",
"durations": {
"overall": 27.618,
"dialing": 5.783,
"queue": 10.796,
"talk": 21.835
},
"end_reason": "customer",
"wrapup_code": {
"code_snapshot": "0000"
},
"summary": "The agent called the customer to follow up on a previous inquiry.",
"conversation_score": 3.3,
"mos": 4.37,
"mos_tc": 3.9
}
}
}