latestOpenAPI 3.0.32026-08-215925112.0 MB
36be0dca14e7
api
supports
Get a support ticket
get/api/support/{id}
Path parameters
idstring required
Query parameters
secretstring required
Response
OK
_idstring required
The ID of the status
transactionIdstring
The ID of the corresponding transaction
namestring required
The name of the ticket
firstnamestring
The firstname of the ticket creator
lastnamestring
The lastname of the ticket creator
emailstring email required
The email of the ticket creator
status'NEW' | 'INPROGRESS' | 'RESOLVED' required
The current status of the support ticket
secretstring required
The secret of the support ticket
assigneestring
The userId of the assignee
assignedToSellerboolean
Flag indicating whether the ticket is assigned to the seller
lastInteractionstring date-time required
An ISO timestamp indicating the last interaction with the ticket
sellerIdstring
The ID of the seller of the support ticket
preferredLanguage'de' | 'de-CH' | 'en' | 'en-GB' | 'en-AU' | 'fr' | 'es' | 'es-MX' | 'is' | 'it' | 'ru' | 'pt' | 'tr' | 'nb' | 'nl' | 'pl' | 'sv' | 'sl' | 'da' | 'cs' | 'lv' | 'he' | 'ar' | 'th' | 'ko' | 'ja' | 'zh-TW'
createdAtstring date-time required
An ISO timestamp indicating when the support ticket was created
updatedAtstring date-time required
An ISO timestamp indicating when the support ticket was updated
customerIdstring
The ID of the customer
contextobject