latestOpenAPI 3.0.12026-08-10234260964.0 KB
6cc88fde6435
List support tickets
get/tickets
Query parameters
filter[ticket_id]integer
The ID of the ticket.
filter[created]string date-time
ISO dateformat expected. The time when the support ticket was created.
filter[updated]string date-time
ISO dateformat expected. The time when the support ticket was updated.
filter[type]'problem' | 'task' | 'incident' | 'question'
The type of the support ticket.
filter[priority]'low' | 'normal' | 'high' | 'urgent'
The priority of the support ticket.
filter[status]'closed' | 'deleted' | 'hold' | 'new' | 'open' | 'pending' | 'solved'
The status of the support ticket.
filter[requester_id]string uuid
UUID of the ticket requester. Converted from the ZID value.
filter[submitter_id]string uuid
UUID of the ticket submitter. Converted from the ZID value.
filter[assignee_id]string uuid
UUID of the ticket assignee. Converted from the ZID value.
filter[has_incidents]boolean
Whether or not this ticket has incidents.
filter[due]string date-time
ISO dateformat expected. A time that the ticket is due at.
searchstring
Search string for the ticket subject and description.
pageinteger
Page to be displayed. Defaults to 1.
Response
The list of tickets.