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latestOpenAPI 3.0.2MIT2026-08-1745267541.8 KB

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Conversation

Inject an event

This operation injects a conversation event in to a specific conversation. It only supports injecting App events in CONVERSATION mode.

post/v1/projects/{project_id}/conversations/{conversation_id}:inject-event

Request body

conversation_idstring

Optional. The ID of the event's conversation. Will not be present for apps in Dispatch Mode.

contact_idstring

Optional. The ID of the contact. Will not be present for apps in Dispatch Mode.

accept_timestring date-time

The processed time of the message in UTC timezone. Must be less than current_time and greater than (current_time - 30 days).

processing_mode'CONVERSATION' | 'DISPATCH'

Whether or not Conversation API should store contacts and conversations for the app. For more information, see Processing Modes.

Example request

{
  "channel_identity": {
    "channel": "WHATSAPP"
  }
}

Response

A successful response.

event_idstring

Event id.

accepted_timestring date-time