latestOpenAPI 3.0.02026-08-10416661.5 MB

e96b3e58b041

Conversations

Start a new conversation

REQUIRED SCOPES <code>['conversations:write']</code><br> Starts a conversation with a specific contact. When the first message is sent to or received from a contact, a new conversation is created automatically. <br><br>In case a contact id is given, the endpoint returns a new conversation with them. In case team id is provided, the endpoint returns a new conversation in a shared inbox.

post/conversations

Query parameters

contact_idinteger required

Contact ID

team_idinteger

Team ID

number_idinteger

Number ID

smart_optionstring

'scaler' or 'local_presence'

Response

OK

idinteger
inbox_idinteger
contact_idinteger
user_idinteger
last_message_atstring
last_read_atstring
started_atstring
closed_atstring