transcriptions
Get a single transcription by call ID
Retrieves a single transcription by its Call ID.
Permission: This endpoint is not governed by API token permissions. Your team must have the transcription feature enabled in its plan.
Monitoring: No impact.
For the returned transcription, in the items of the array of the <em>transcription_data.speeches</em> field, the field <em>channelId</em> takes one of the following values:
- <em>1</em> for the caller emitting the call
- <em>0</em> for the callee receiving the call
If the call is received by a Ringover user while the call is emitted by a call member that is not a registered contact, the <em>contact</em> field will be <em>null</em>.
get/transcriptions/{callId}
Path parameters
callIdstring required
The identifier of the call
Response
Successful operation — returns the transcription for the specified call.
Example response
[
{
"id": 88,
"team_id": 16804,
"user_id": 50907,
"cdr_id": 991367,
"call_id": "11322631031026875934",
"channel_id": "17857850318647956376",
"provider": "SPEECH_CALLITY",
"user": {
"user_id": 123456,
"team_id": 123456,
"initial": "PM",
"color": "3CC8C8",
"firstname": "Pauline",
"lastname": "Martin",
"company": "Ringover",
"email": "pauline.martin@ringover.com",
"picture": "https://cdn77.ringover.com/img/users/default.jpg",
"concat_name": "Pauline Martin"
},
"contact": {
"contact_id": 654321,
"is_shared": true,
"social_service_id": "00P7U000015Ei75YBX",
"firstname": "John",
"lastname": "Do",
"company": "DoeCompany",
"concat_name": "John Doe",
"color": "3CC8C8",
"initial": "JD",
"creation_date": "2018-08-12T12:12:40.53Z",
"numbers": [
331797500010
]
},
"transcription_status": "DONE",
"creation_date": "2018-06-12T23:23:40.99Z"
}
]