latestOpenAPI 3.1.1Proprietary – Contact us for usage terms2026-08-20173183551.4 KB

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channels

Send DTMF tones during a live call

Sends DTMF (Dual-Tone Multi-Frequency) tones on the specified live call channel. DTMF tones are the signals produced by phone keypads (digits 0-9, *, #). Use this to interact with external IVR menus, automated phone systems, or voicemail boxes during a live call.

The channelId identifies a specific participant's leg in the call. Use POST /calls/current to discover active channel IDs. The DTMF digits to send are specified in the request body.

Permission: Calls Write required.

Monitoring: Required. This is a live call supervisory control. Returns 401 Unauthorized if Monitoring is OFF on your API key.

post/channels/{channelId}/events/dtmf

Path parameters

channelIdstring required

The unique identifier of the call channel. Use POST /calls/current to discover active channel IDs.

Request body

dtmfstring

possible value [0, 1, 2, 3, 4, 5, 6, 7, 8, 9, #, *]

Example request

{
  "dtmf": "0"
}

Response

Successfully processed — the DTMF tones have been sent on the channel.