Ring Group
Update a ring group
Update a ring group
post/ring_groups/{id}
Path parameters
idstring required
The unique ID of the resource.
Example:NzAwNTUxOTA5NzczMTQ4MTYw
The unique ID of the ring group.
Request body
namestring
The name of ring group.
ring_timeinteger
Duration that each extension will ring, in seconds.
ring_strategy'RING_SIMULTANEOUSLY' | 'PRIORITIZED_HUNT' | 'CYCLIC_HUNT' | 'LEAST_WORKED_HUNT' | 'PAGING_INTERCOM' | 'SKILL_BASED_ROUTING_PRIORITIZED_HUNT' | 'SKILL_BASED_ROUTING_CYCLIC_HUNT' | 'SKILL_BASED_ROUTING_LEAST_WORKED_HUNT'
Ring strategy:
Can be either:
- RING_SIMULTANEOUSLY: Ring all available members of the group simultaneously.
- PRIORITIZED_HUNT: Ring each available member of the group serially in the configured order.
- CYCLIC_HUNT: Ring each available member of the group serially, ring the member that hasn't been rung from a call from this group in the longest amount of time first.
- LEAST_WORKED_HUNT: Ring each available member of the group serially, ring the member that hasn't answered a call from this group in the longest amount of time first.
- PAGING_INTERCOM: Ring all available members of the group simultaneously and add an auto answer indication to the calls in order to invoke a page.
- SKILL_BASED_ROUTING_PRIORITIZED_HUNT: The call assign to the agents in the level "1" skill group first,
and move on to the less experienced agents in subsequent skill groups, if the call is not answered in current skill group.
Ring each available member of the group serially in the configured order. - SKILL_BASED_ROUTING_CYCLIC_HUNT: The call assign to the agents in the level "1" skill group first,
and move on to the less experienced agents in subsequent skill groups, if the call is not answered in current skill group.
Ring each available member of the group serially, ring the member that hasn't been rung from a call from this group in the longest amount of time first. - SKILL_BASED_ROUTING_LEAST_WORKED_HUNT: The call assign to the agents in the level "1" skill group first,
and move on to the less experienced agents in subsequent skill groups, if the call is not answered in current skill group.
Ring each available member of the group serially, ring the member that hasn't answered a call from this group in the longest amount of time first.
skip_busy_memberboolean
Indicates if members on call would be skipped.
enable_paidboolean
Whether to add ring group information into P-Asserted-Identity header.
enable_pridboolean
Whether to add ring group information into Remote-Party-ID header.
extension_number_as_to_headerboolean
Whether to user extension number as invite To header.
Example request
{
"outbound_caller_ids": [
{
"provider_id": "NzAwNTUxOTA5NzczMTQ4MTYw"
}
]
}Response
OK