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latestOpenAPI 3.1.0© Copyright Partoo2026-07-26163503484.0 KB
Reviews

Post a reply to a review

This endpoint lets you reply to a given review.

post/comments

Request body

review_idnumber required

ID of the review you want to reply

parent_idnumber

The id of the parent comment you want to reply

Works only for Facebook comments, since it's possible to reply to a comment (depth max is 2). Google and TripAdvisor don't accept this behaviour.

contentstring text required

Content of your reply

reply_template_idnumber

ID of the reply template to use

Example request

{
  "review_id": 34,
  "parent_id": 1234,
  "content": "Merci ❤️",
  "reply_template_id": 5678,
  "reply_suggestion": {
    "reply_suggestion_id": 91011,
    "reply_suggestion_modified": true
  }
}

Response

OK

idinteger

Comment id

partner_idstring

Review id on publisher

createdstring datetime

Creation date on Partoo

author_namestring

The author name of the review.

Note: Replies don't have an author.

contentstring

Reply content

datestring datetime

Comment date

update_datestring datetime

Comment update date. Only specified if the comment was updated

can_editboolean

If the current user can or cannot edit a reply

Note: This applies on Facebook replies only. A reply left by an external user on Facebook cannot be edited.

review_idinteger

Review id

parent_idinteger

id of the parent comment. Is only specified if the comment is a reply to another comment

Note: This applies on Facebook replies only.

user_idstring

User id of the comment author

is_reply_suggestionboolean

If AI reply suggestion was used to generate this comment

Example response

{
  "id": 82938,
  "partner_id": "accounts/114063712393225091258/locations/74805271119400652054",
  "created": "2019-08-01T19:15:54.256000+02:00",
  "author_name": "Castorche",
  "content": "Merci ❤️",
  "date": "2017-08-01T19:15:54.256000+02:00",
  "update_date": "2017-08-01T19:15:54.256000+02:00",
  "can_edit": true,
  "review_id": 34,
  "user_id": "123456789abcdef2f60c42ff"
}