OpenAPI 3.1.0raw.githubusercontent.com2026-08-126178842.7 MB

5a5597ebb2d6

analytics

Per-bucket escalation rate timeseries

get/v1/analytics/sessions/escalation-rate

granularitystring

channelstring nullable

start_datestring date required

end_datestring date required

Successful Response

time_bucketstring date-time required

total_sessionsinteger required

escalated_sessionsinteger required

escalation_rate_pctnumber required