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latestOpenAPI 3.0.12026-07-2665150231.1 KB

52d64fc5d6e9

Inbound

Get Inbound

Retrieves a specific inbound by its ID

get/v1/Inbound/{inboundId}

Path parameters

inboundIdstring required

The unique identifier of the inbound.

Response

Details of the specific inbound.

idstring nullable

The unique identifier of the inbound activity.

namestring nullable

The name of the inbound activity.

statusinteger

Here is the activity status

1 - Running

2 - Paused

3 - Suspended

10 - TemporaryMaintenance

pearlNamestring nullable

The name of the Pearl associated with this inbound activity.

totalAgentsinteger

The total number of agents allocated to this inbound activity.

phoneNumberstring nullable

The phone number associated with this inbound activity.

totalTodayCallsinteger

The total number of calls received today.

totalOngoingCallsinteger

The total number of ongoing calls.

totalOnQueueinteger

The total number of calls currently in the queue.

createdstring date-time

The date and time when the inbound activity was created.

creditUsedinteger