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latestOpenAPI 3.0.12026-07-263104131.9 MB

753f26d46650

ticketing

Ticket

Returns a ticket

get/v2/ticketing/ticket/{ticketId}

Path parameters

ticketIdinteger required

Response

default response

idinteger
versioninteger
nodeIdinteger
clientIdinteger
locationIdinteger
assignedAppUserIdinteger
requesterUidstring uuid
subjectstring
type'PROBLEM' | 'QUESTION' | 'INCIDENT' | 'TASK' | 'CHANGE_REQUEST' | 'SERVICE_REQUEST' | 'PROJECT' | 'APPOINTMENT' | 'MISCELLANEOUS'
priority'NONE' | 'LOW' | 'MEDIUM' | 'HIGH'
severity'NONE' | 'MINOR' | 'MODERATE' | 'MAJOR' | 'CRITICAL'
ticketFormIdinteger
source'TECHNICIAN' | 'EMAIL' | 'WEB_FORM' | 'HELP_REQUEST' | 'END_USER' | 'CONDITION' | 'SCHEDULED_SCRIPT' | 'ACTIVITY'
tagsstring[]
createTimenumber double
deletedboolean
additionalAssignedTechnicianIdsinteger[]
followupTimenumber double