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v51

latestOpenAPI 3.0.1MITraw.githubusercontent.com2026-08-01150230854.3 KB
Help Center

Retrieve a Help Center

You can fetch the details of a single Help Center by making a GET request to https://api.intercom.io/help_center/help_center/<id>.

get/help_center/help_centers/{help_center_id}

Path parameters

help_center_idinteger required

The unique identifier for the collection which is given by Intercom.

Headers

Intercom-Version'1.0' | '1.1' | '1.2' | '1.3' | '1.4' | '2.0' | '2.1' | '2.2' | '2.3' | '2.4' | '2.5' | '2.6' | '2.7' | '2.8' | '2.9' | '2.10' | '2.11' | '2.12' | '2.13' | '2.14'

Intercom API version.</br>By default, it's equal to the version set in the app package.

Example:2.14

Response

Collection found

idstring

The unique identifier for the Help Center which is given by Intercom.

workspace_idstring

The id of the workspace which the Help Center belongs to.

created_atinteger

The time when the Help Center was created.

updated_atinteger

The time when the Help Center was last updated.

identifierstring

The identifier of the Help Center. This is used in the URL of the Help Center.

website_turned_onboolean

Whether the Help Center is turned on or not. This is controlled in your Help Center settings.

display_namestring

The display name of the Help Center only seen by teammates.

urlstring

The URL for the help center, if you have a custom domain then this will show the URL using the custom domain.

custom_domainstring nullable

Custom domain configured for the help center

Example response

{
  "id": "123",
  "workspace_id": "hfi1bx4l",
  "created_at": 1672928359,
  "updated_at": 1672928610,
  "identifier": "intercom",
  "website_turned_on": true,
  "display_name": "Intercom Help Center",
  "url": "https://help.mycompany.com",
  "custom_domain": "help.mycompany.com"
}