51 versions

  • Add POST /fin/csat and the csat_requested event (#612)latest1d04d4792026-07-31 15:17
  • Add 3 new activity-log event types to the 2.15 spec (#585)30828c792026-07-11 13:04
  • Make from and into required on merge_contacts_request (#582)2019741b2026-07-09 10:35
  • Contacts Search (2.7-2.15): document workspace-timezone anchoring for timestamp filters (#576)no API changes136d1a12026-07-02 16:32
  • Restore Reporting Data Export tag on reporting data export endpoints (#572)80b5e0042026-07-01 13:51
  • docs: type listAwayStatusReasons response as list wrapper (#569)12e290f302026-06-29 10:00
  • Add clarifying note to listSubscriptionsForAContact across all versions (#561)no API changesbbe8bfa2026-06-24 12:56
  • Add date-range caveat to first_open and first_series_disengagement field descriptions (#563)no API changes3b5263e2026-06-23 15:17
  • Document API email-reply bot-comment behavior on replyConversation (#551)no API changese1aaee62026-06-17 15:03
  • Document boolean values in V3 Search API query value field (#545)668783cc2026-06-15 10:23
  • docs: warn on duplicate conversation attribute names in updateConversation (#529)no API changes45833502026-05-29 09:31
  • docs: standardize contact timestamp descriptions across all versions (#528)no API changes54118432026-05-28 16:13
  • Split Conversations endpoints into Conversation Parts and Conversation Participants groups (#521)no API changesb37b3c12026-05-27 13:52
  • Add ai_sales_agent_availability to external_page schema across all versions (#511)5652678a2026-05-26 15:34
  • Add customer_facing_name_change to activity log event type enum (#498)179a03582026-05-20 16:39
  • Clarify deleteCompany archive semantics across all spec versions (#491)no API changes63f4ff72026-05-11 11:13
  • Add message id to fin_agent_replied_event schema (#476)no API changes693d6922026-04-24 14:26
  • Fix fin_reply_chunk status in 2.14 and 2.15 specs (#477)no API changes5b40e3c2026-04-24 11:05
  • docs: fix custom_attributes example in company response across all spec versions (#470)no API changes952557b2026-04-21 11:19
  • docs: clarify Data Export API descriptions across all spec versions (#467)no API changes836fc592026-04-20 16:55
  • Revert "Document list CDA value validation on contact and company writes (#457)" (#466)no API changes68c2e1c2026-04-20 11:54
  • Remove Custom Channel Events API from all spec versions (#460)44bbaac002026-04-17 16:01
  • Document list CDA value validation on contact and company writes (#457)no API changes2906bde2026-04-17 13:44
  • Fix conversation model assignee ID types to match API responses (#453)9ac8ce3f2026-04-16 14:47
  • Add Fin Agent API endpoints to v2.14, v2.15, and Preview specs (#455)2ae1c6012026-04-16 13:14
  • Document merged contacts behavior in Contacts API (#454)no API changes7f654432026-04-16 09:42
  • Add display_avatar query parameter to GET /admins endpoint (#451)10742bc12026-04-15 16:09
  • Clarify Tag applied_at/applied_by are only present in tagging operations (#449)no API changes76db2fe2026-04-14 12:37
  • Docs: add missing subject field to create conversation request (#447)1cf417812026-04-13 16:29
  • Document CX Score attributes in custom_attributes schema (#446)no API changes098776b2026-04-13 15:23
  • Document cross_post param on Reply to a Ticket endpoint (#442)1a9a37592026-04-13 10:16
  • OpenAPI: rename assigned_team_first_response_time to assigned_team_first_response_time_by_team (#443)9940df0732026-04-10 14:35
  • Add missing examples to create contact request body (#438)no API changes9bbc2d52026-04-07 10:24
  • fix: Mark conversation_id as required in message schema (#423)62181c50532026-03-26 15:30
  • Add unassign_unsnoozed_when_away_setting_change to activity log types (#409)1a7a0c7a2026-03-20 08:54
  • Add attachment_urls to create_conversation_request schema (#410)134bef982026-03-19 13:46
  • docs: Add conversation_list_item schema for list/search endpoints (#396)2c366b1c2026-03-10 15:51
  • Add skip_notifications parameter to Update Ticket endpoint (#383)28187800182026-03-10 15:21
  • Remove company_id from conversation response schema (#390)9dd570372026-03-03 15:57
  • Add article tags limitation callout to Articles API endpoints (#386)no API changes80964da2026-02-26 13:50
  • docs: Document contact_company_limit_exceeded 400 error (#384)no API changes66fb6302026-02-25 15:10
  • fix: Restore article tags property to article_list_item schema for v2.14+ (#382)5f9432b42026-02-25 11:44
  • docs: Add clarification for ticket id parameter (#372)no API changes1820ff52026-02-18 10:25
  • update delete tickets endpoint doc (#371)21c14a2a2026-02-17 13:42
  • Propagate tag schema changes to API versions 2.7-2.15 (#364)453850bc360662026-02-10 17:26
  • Update DELETE /conversations/{id} endpoint description (#361)no API changesbb6dc172026-02-10 15:54
  • adding in referencing to null for certain attributes (#348)27184e88b2026-01-28 19:11
  • Add IP Allowlist API endpoint to v2.14 (#344)20fc82732026-01-06 23:02
  • Add new series activity types to API specification for version 2.14 (#342)61620abe12025-12-15 11:49
  • Upgrade fern and apply migrations (#341)344a795f92025-12-05 22:26
  • Match OpenAPI activityy types with developer-docs (#337)cf080e42025-12-04 13:49