v51

latestOpenAPI 3.0.1MITraw.githubusercontent.com2026-08-01150230854.3 KB
Articles

List all articles

You can fetch a list of all articles by making a GET request to https://api.intercom.io/articles.

📘 How are the articles sorted and ordered?

Articles will be returned in descending order on the updated_at attribute. This means if you need to iterate through results then we'll show the most recently updated articles first.

get/articles

Headers

Intercom-Version'1.0' | '1.1' | '1.2' | '1.3' | '1.4' | '2.0' | '2.1' | '2.2' | '2.3' | '2.4' | '2.5' | '2.6' | '2.7' | '2.8' | '2.9' | '2.10' | '2.11' | '2.12' | '2.13' | '2.14'

Intercom API version.</br>By default, it's equal to the version set in the app package.

Example:2.14

Response

successful

type'list'

The type of the object - list.

total_countinteger

A count of the total number of articles.

Example response

{
  "type": "list",
  "pages": {
    "type": "pages",
    "page": 1,
    "next": {
      "per_page": 2,
      "starting_after": "your-cursor-from-response"
    },
    "per_page": 2,
    "total_pages": 13
  },
  "total_count": 1,
  "data": [
    {
      "type": "article",
      "id": "6871119",
      "workspace_id": "hfi1bx4l",
      "title": "Default language title",
      "description": "Default language description",
      "body": "Default language body in html",
      "state": "published",
      "created_at": 1672928359,
      "updated_at": 1672928610,
      "url": "http://intercom.test/help/en/articles/3-default-language",
      "parent_ids": [
        18,
        19
      ],
      "parent_type": "collection",
      "default_locale": "en",
      "translated_content": {
        "type": "article_translated_content",
        "ar": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "bg": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "bs": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "ca": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "cs": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "da": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "de": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "el": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "en": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "es": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "et": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "fi": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "fr": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "he": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "hr": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "hu": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "id": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "it": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "ja": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "ko": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "lt": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "lv": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "mn": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "nb": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "nl": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "pl": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "pt": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "ro": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "ru": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "sl": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "sr": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "sv": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "tr": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "vi": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "pt-BR": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "zh-CN": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        },
        "zh-TW": {
          "type": "article_content",
          "title": "How to create a new article",
          "description": "This article will show you how to create a new article.",
          "body": "This is the body of the article.",
          "state": "draft",
          "created_at": 1663597223,
          "updated_at": 1663597260,
          "url": "http://intercom.test/help/en/articles/3-default-language"
        }
      },
      "tags": {
        "type": "tag.list",
        "tags": [
          {
            "type": "tag",
            "id": "123456",
            "name": "Test tag",
            "applied_at": 1663597223,
            "applied_by": {
              "type": "contact",
              "id": "1a2b3c"
            }
          }
        ]
      }
    }
  ]
}