Tickets
Delete a ticket
{% admonition type="warning" name="Irreversible operation" %} Deleting a ticket is permanent and cannot be reversed. {% /admonition %}
Deleting a ticket permanently removes it from the inbox. All sensitive data is deleted, including admin and user replies, ticket attributes, uploads, and related content. The ticket will still appear in reporting, though some data may be incomplete due to the deletion.
delete/tickets/{ticket_id}
Path parameters
ticket_idstring required
The unique identifier for the ticket which is given by Intercom.
Headers
Intercom-Version'1.0' | '1.1' | '1.2' | '1.3' | '1.4' | '2.0' | '2.1' | '2.2' | '2.3' | '2.4' | '2.5' | '2.6' | '2.7' | '2.8' | '2.9' | '2.10' | '2.11' | '2.12' | '2.13' | '2.14'
Intercom API version.</br>By default, it's equal to the version set in the app package.
Example:2.14
Response
successful
Example response
{
"id": "5ba682d23d7cf92bef87bfd4",
"object": "ticket",
"deleted": true
}