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v51

latestOpenAPI 3.0.1MITraw.githubusercontent.com2026-08-01150230854.3 KB
AI Content

Create a content import source

You can create a new content import source by sending a POST request to this endpoint.

post/ai/content_import_sources

Headers

Intercom-Version'1.0' | '1.1' | '1.2' | '1.3' | '1.4' | '2.0' | '2.1' | '2.2' | '2.3' | '2.4' | '2.5' | '2.6' | '2.7' | '2.8' | '2.9' | '2.10' | '2.11' | '2.12' | '2.13' | '2.14'

Intercom API version.</br>By default, it's equal to the version set in the app package.

Example:2.14

Request body

sync_behavior'api' required

If you intend to create or update External Pages via the API, this should be set to api.

status'active' | 'deactivated'

The status of the content import source.

urlstring required

The URL of the content import source.

Example request

{
  "sync_behavior": "api",
  "status": "active",
  "url": "https://help.example.com"
}

Response

successful

type'content_import_source' required

Always external_page

idinteger required

The unique identifier for the content import source which is given by Intercom.

last_synced_atinteger required

The time when the content import source was last synced.

sync_behavior'api' | 'automatic' | 'manual' required

If you intend to create or update External Pages via the API, this should be set to api.

status'active' | 'deactivated' required

The status of the content import source.

urlstring required

The URL of the root of the external source.

created_atinteger required

The time when the content import source was created.

updated_atinteger required

The time when the content import source was last updated.

Example response

{
  "type": "content_import_source",
  "id": 1234,
  "last_synced_at": 1672928610,
  "sync_behavior": "api",
  "status": "active",
  "url": "https://help.example.com/",
  "created_at": 1672928359,
  "updated_at": 1672928610
}