latestSwagger 2.02026-08-102194011.3 MB

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Escalations V2

ShowPath Escalations V2

Show an escalation path.

We recommend you create escalation paths in the incident.io dashboard where our path builder makes it easy to use conditions and visualise the path.

get/v2/escalation_paths/{id}

Path parameters

idstring required

Unique identifier for this escalation path.

Response

OK response.

Example response

{
  "escalation_path": {
    "id": "01FCNDV6P870EA6S7TK1DSYDG0",
    "name": "Urgent Support",
    "path": [
      {
        "id": "01FCNDV6P870EA6S7TK1DSYDG0",
        "if_else": {
          "conditions": [
            {
              "operation": {
                "label": "Lawrence Jones",
                "value": "01FCQSP07Z74QMMYPDDGQB9FTG"
              },
              "param_bindings": [
                {
                  "array_value": [
                    {
                      "label": "Lawrence Jones",
                      "literal": "SEV123",
                      "reference": "incident.severity"
                    }
                  ],
                  "value": {
                    "label": "Lawrence Jones",
                    "literal": "SEV123",
                    "reference": "incident.severity"
                  }
                }
              ],
              "subject": {
                "label": "Incident Severity",
                "reference": "incident.severity"
              }
            }
          ],
          "else_path": [
            {}
          ],
          "then_path": [
            {}
          ]
        },
        "level": {
          "round_robin_config": {
            "enabled": false,
            "rotate_after_seconds": 120
          },
          "targets": [
            {
              "id": "lawrencejones",
              "schedule_mode": "currently_on_call",
              "type": "user",
              "urgency": "high"
            }
          ],
          "time_to_ack_interval_condition": "active",
          "time_to_ack_seconds": 1800,
          "time_to_ack_weekday_interval_config_id": "01FCNDV6P870EA6S7TK1DSYDG0"
        },
        "notify_channel": {
          "targets": [
            {
              "id": "lawrencejones",
              "schedule_mode": "currently_on_call",
              "type": "user",
              "urgency": "high"
            }
          ],
          "time_to_ack_interval_condition": "active",
          "time_to_ack_seconds": 1800,
          "time_to_ack_weekday_interval_config_id": "01FCNDV6P870EA6S7TK1DSYDG0"
        },
        "repeat": {
          "repeat_times": 3,
          "to_node": "01FCNDV6P870EA6S7TK1DSYDG0"
        },
        "type": "if_else"
      }
    ],
    "working_hours": [
      {
        "id": "abc123",
        "name": "abc123",
        "timezone": "abc123",
        "weekday_intervals": [
          {
            "end_time": "17:00",
            "start_time": "09:00",
            "weekday": "abc123"
          }
        ]
      }
    ]
  }
}