latestOpenAPI 3.0.02026-08-21308337618.8 KB

93af2e90fb6a

AgentEvals1

AI content12

AiModels1

Code1

Company8

ContactMemory6

Custom components5

Engagement7

Engagement Banner5

Engagement Chat Message5

Engagement Checklist5

Engagement Cobrowse5

Engagement Editor1

Engagement Email6

Engagement Modal5

Engagement News5

Engagement Product Tour5

Engagement Push Notification5

Engagement Survey10

Engagement Tooltip5

Engagement Whatsapp Messages6

FrontendTools1

Help center3

Help center articles14

Help center collections8

Help center redirects4

Invitation8

Knowledge3

Message templates6

Messages9

Pipeline entries5

Pipelines5

Project3

S2S Contacts6

S2S Conversations12

S2S Messages2

S2S Stream3

S2S Webhooks3

S2S Workflows1

Session24

Statistics9

Team5

Ticket49

Translations3

Uploads2

User11

S2S Conversations

Answer workflow step

Answer the pending workflow step (text, selection, rating, attachments) or request a human with botAction "humanHandoff".

post/s2s/conversations/{conversationId}/workflow/answer

Path parameters

conversationIdstring required

Request body

textstring

Free-text answer (input / chat steps).

selectedstring

Selected option value (button / select steps).

ratingnumber double

Rating value (rate-conversation steps).

botAction'humanHandoff'

"humanHandoff" requests a human without waking an agent run.

Response

Accepted