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latestOpenAPI 3.0.02026-08-10267290511.7 KB
Ticket

Set the composer draft message

Stage a drafted reply in the ticket's dashboard composer. content is either a Markdown string (converted server-side to the composer's rich-text format) or a TipTap doc. The draft appears instantly in the composer of everyone viewing the ticket; nothing is sent to the customer. It replaces any previous draft and is cleared automatically when a reply is sent or the draft is dismissed in the composer.

put/tickets/{ticketId}/draft-message

Path parameters

ticketIdstring required

Headers

projectstring required

Request body

{"stackTrail":"paths:/tickets/{ticketId}/draft-message:put:requestBody:content:application/json:schema:properties:content","oasType":"schema","type":"unknown","description":"The draft reply — a Markdown string or a TipTap doc."}

Response

Ok

{"stackTrail":"paths:/tickets/{ticketId}/draft-message:put:responses:200:content:application/json:schema","oasType":"schema","type":"unknown"}