latestOpenAPI 3.0.32026-08-10128539552.6 KB

5eaff14a2c46

Conversations

Chatbots

Claim conversation

Claim a conversation for a given agent. To avoid taking over assigned conversations, set the force paremeter to false

put/beta/conversations/{conversationId}/claim

conversationIdinteger required

agentIdstring uuid required

The id of the agent who is claiming the conversation

forceboolean

Set as false to avoid taking over the conversation if it is already assigned to an agent

The conversation was successfully claimed