Withdraw an attributed client

Withdraws a client that never completed onboarding. Archives the referral partner link and closes all pending cases with close code CaseNeverStartedInternal.

The same externalTenantId can be re-submitted via POST /clients after withdrawal.

Path Parameter

• externalTenantId - Your internal identifier for the client

Business Rules

• Only attributed clients (IsAttributedClient = true) can be withdrawn
• All cases for this client must be in PendingContractSigning status

What Happens

• The referral partner client link is archived
• All pending cases are closed with close code CaseNeverStartedInternal

After Withdrawal

• The same externalTenantId can be re-submitted via POST /clients
• A new client record will be created on re-submission

Error Cases

• 404 Not Found - No active client link exists for this externalTenantId and your partner account
• 409 Conflict - Client cannot be withdrawn because:
  • IsAttributedClient = false (non-attributed clients cannot be withdrawn)
  • One or more cases have progressed beyond PendingContractSigning