db09d0fd5c94

latestOpenAPI 3.0.42026-08-134969330.3 KB
Cases

Fetch case chats

Returns all chat messages for a case in chronological order.

Chat Participants:

  • Collection partner (you) - Messages from your team
  • Creditor - Messages from the client who owns the debt
  • Debitura support - System notifications and support messages
  • Managing partner (if applicable) - Messages from the partner who submitted the case

Message Details Include:

  • Message content and timestamp
  • Sender information (name, role)
  • Message type (text, system notification, file attachment reference)
  • Read status and delivery information

Use Case: Use this endpoint to build case communication interfaces, retrieve conversation history, or integrate case discussions into your systems. Perfect for customer service tools or partner portals.

Note: If the case has no thread or messages, an empty array is returned.

get/cases/{id}/chats

Path parameters

idstring uuid required

Response

Chats returned (empty array if no messages)

idstring uuid
dateCreatedstring date-time
dateUpdatedstring date-time nullable
role0 | 1 | 2
roleLabelstring nullable

Human-readable label for the role (e.g., "Partner", "Creditor", "Managed by partner"). Companion to Debitura.Web.ExternalApi.Contracts.V1.Chats.ChatDto.Role — always present when Role is set.

messagestring nullable
isSeenboolean