latestOpenAPI 3.1.02026-08-11214235.9 KB

28797307aae6

API v1

Look up member by identifier

Look up a member by one of the supported identifier combinations:

  • subscriber_id only: exact match on subscriber ID
  • phone_number only: matches primary or alternate phone (digit-normalized)
  • subscriber_id + date_of_birth: both must match the same record

Returns basic member information including support team and language.

Requires scope: members:read

Note: Uses POST to keep PHI out of URLs (compliance requirement).

post/api/v1/members/lookup

Request body

subscriber_idstring nullable
phone_numberstring nullable
date_of_birthstring date nullable

Response

OK

lookup_statusstring nullable
subscriber_idstring nullable
first_namestring nullable
last_namestring nullable
master_record_idstring nullable
support_teamstring nullable
language_codestring nullable